LAYBY POLICY

LAYBY CONDITIONS

1.     Layby will be held for 6 weeks or as otherwise stated.

2.     Fortnightly payments are appreciated

3.     Please choose carefully as we do not refund layby merchandise for change of mind.

4.     Parcels cannot be split; therefore if only some of the merchandise is required, the layby must be completed or cancelled in full.

5.     A cancellation fee is applied when a customer chooses to cancel a layby. The cancellation fee is 20% of the accumulated payments. E.g. if made payments of $20.00, $4.00 would be retained as a cancellation fee. The remainder of the amount paid will be returned in the form of a credit note only.

6.     If a layby has expired, a reminder letter will be sent to the address taken at commencement of the layby. If after 14 days there has been no contact by the customer, the layby will be returned to the floor stock and all monies paid by the customer will be forfeited.

 

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